Online Employment Application FAQs

Welcome

Thank you for your interest in employment with our company. This page provides basic information about our online application. Click any of the items below to access application help information.

Job Search | Apply | Submit Profile | Hiring Process | Application Navigation

SEARCH FOR A JOB WITH OUR COMPANY

Are all employment opportunities listed on this site?
All current, posted U.S. job opportunities with our company are on this site. We strongly encourage you to search and apply online for positions that interest you. Positions that have been filled are removed immediately from this site.

How do I search for positions?

  • If you are using the left search feature (on left navigation), use the drop-down boxes to
    • select a main Job Area,
    • select a specific Job Category and/or
    • choose a Location in which you are interested.
  • If you are using the main tabbed navigation (top center of page):
    • Click one of the three tabs (Operations, Professional or Sales) to select your Job Area,
    • Use the interactive map to select a Location and/or
    • Select a Job Category from the drop down.

    Please note that you do not need to use all availible search features. A general search can be preformed, as can a keyword search.

    I searched but didn't see the right job for me. Should I send my resumé anyway?
    No. resumés and paper applications are no longer accepted. You must apply for an open, posted position using our online system to be considered for employment. New jobs are posted continually, so if you don't find a job opening now, come back soon and look again. Or create a Candidate Profile to receive email notifications of new opportunities that match your interests.

    How can I subscribe to be notified of future job openings?
    Create a Candidate Profile to elect to receive email notifications of future openings that match your desired job preferences. Cancel your subscription at any time by updating your Candidate Profile to change your settings. If a notification of an opening is emailed to you, you will need to apply online for that position.

    What does it mean if I see a position posted on a third-party site (i.e., HotJobs, America's Job Bank, etc.) but cannot find it on this site?
    It is our goal to post all open positions to this site, but it is possible that you will find a job listed on a third-party site that is not here. This could mean that the job has been filled or has expired, but the third-party site has not removed it.

    I received an email notification for a job but can't find it on this site. Why?
    The quickest way to find a specific job opening is to enter the job number in the Keyword or Job Number Search box. If you do not find the position, the job may have been filled. For this reason, we encourage you to respond to email job notifications as soon as possible after receiving them.

    While viewing the job listings, I saw a position that would be perfect for one of my friends. How can I notify my friend?

    1. Click the job title to view the description.
    2. Scroll down and then click Send This Job To A Friend.
    3. Type in your friend's email address, then click Send; your friend will receive the complete job posting and your message in email.

    APPLY FOR A JOB

    What is the best way to apply for a job with your company?
    The only way to be considered for a position with our Company is to complete an online application. We strongly recommend that you take advantage of the many benefits of applying online for positions that interest you.

    Benefits include:

    • Your information will be immediately available to the recruiter and hiring manager of the position.
    • You can log in and use the information you already entered every time you apply for a position with YRC Worldwide. (To do this, you must log in with the same user name and password that you used for previous applications.)
    • You can easily update your Candidate Profile by logging in with your email address and personal password.
    • You may also use our Candidate Profile and elect to receive email notifications of new job opportunities that match your interests!

    How long will it take me to complete a job application?
    It usually takes 15 to 30 minutes for candidates to complete our online job application the first time. If you use the same user name and password for subsequent applications, the information you entered previously will already be in the application, and it will take less time to complete.

    Of what does the job application consist?
    The application consists of several pages. You will be asked how you heard about the job and other questions, such as pre-screening questions, that help us assess your skills and qualifications based on the job requirements. You will also be asked to complete your personal information; work history; education (if applicable); and voluntary Equal Employment Opportunity, self-identification data. Only complete applications will be considered. You will know your application is complete when you have reached the final "Thank You" page at the end of the application.

    How do I apply for multiple jobs?
    You must apply for each job individually. You can reuse the personal information you already entered for prior applications by logging in with your previous user name and personal password. For each application, you may be asked to answer some additional, specific, job-related questions.

    I applied before and now want to apply for a different job opening. Do I have to enter all my details again?
    No. Click the new position for which you wish to apply, and then login as a returning user by entering your user name and personal password under "I have previously applied for a job or created my candidate profile". All data that was available (personal information, work history, etc.) is already entered for you. You may be asked to answer some additional job-specific questions. Make sure that each page is complete and click Save/Continue until you reach the "Thank You" page.

    May I email or fax my resumé or submit my resumé or application in person?
    No. Sending us your resumé through email or fax is discouraged. Resumés are no longer considered. We strongly encourage you to take advantage of the many benefits of applying online. If you don't have a personal computer, computers are usually available at public libraries and state job service or unemployment offices.

    What if I don't have an email address?
    If you don't have a personal email address, we strongly recommend that you sign up for a free, web-based email account (Hotmail, Yahoo!) and return to our site. Any follow-up correspondence will go to the email address you used to login.

    What if I forgot my personal password?

    1. Go to the login page.
    2. Enter your user name under "I have previously applied for a job or submitted my candidate profile".
    3. Click "Forgot Password?".
    4. If you created a security question when you initially created your account, you will be asked to provide a response to this question and then to create a new password. If you did not create a security question, a temporary password will be emailed to you, allowing you to reset your password. This e-mail will be sent within one hour of your request.

    What should I do if I discover a mistake in my online information after I've submitted my application?
    We recommend that you find the job for which you applied in the job listing, then re-apply. You can now make the needed corrections to the information previously provided.You will only be able to update your application while the position you applied for is still posted. Please make all updates as soon as possible.

    How do I know if I completed my application?
    You should have received a "Thank You" page after you submitted the application. In addition, you will receive an email, confirming receipt of your application within one hour. This message will be sent to the email address you provided when you registered as a user. Only candidates who complete the entire online application will be considered for a position.

    How do I save an application that I started and wish to finish later?
    Click the Save & Continue button at the bottom of the last page you have completed. Leave through the "EXIT" button and then return by applying to the same job with your user name and personal password. You will be able to update your application only while the position you applied for is still posted. Please make all updates as soon as possible.

    SUBMIT A CANDIDATE PROFILE

    How do I create a Candidate Profile?

    1. Click Jobs > Candidate Profile in the navigation on the left side of the page; the Candidate Profile legal statement appears.
    2. After you read the legal statement, click I wish to proceed to continue to the Candidate Profile or I do not wish to proceed to exit the Profile tool.
    3. Log in with your username and password or create a New User Login account.
    4. Define your job criteria within the profile.
    5. Your profile is complete when you have reached the Thank You page.
    OR
    1. Access http://www.yrcw.com/careers/jobs/, then choose a job category from the three listed in the middle of the page; a search page will appear.
    2. Scroll down the page to click the link that says Add/Update Candidate Profile.
    3. Complete steps 3–5 above.

    Check your email periodically for updates on new positions that match your criteria. If you are notified of a position that is a match, you can go to http://www.yrcw.com/careers/jobs/ to apply for that position.

    I created my Candidate Profile. Is that the same as applying?
    No. A Candidate Profile is simply a job-alert tool that will automatically notify you about new job opportunities that match the specific criteria that you defined in your profile (i.e., job category, work location, schedule, etc.). If you are notified of a position that matches your profile, you will need to apply for that specific position.

    Some of my personal information (home address, phone) has changed. How can I update my profile?
    First access the Candidate Profile tool. Then login by using your user name and personal password to make the necessary corrections.

    I have a new email address. How can I update my profile?
    Login, using your user name and personal password. Once inside your Candidate Profile, simply update the email address and submit the changes. The next time you login, you will use your new email address. Please note that if another user account has already been created with the email address you have entered, the system will not allow you to use this email address.

    I no longer wish to be contacted for job opportunities with your company. What should I do?

    If you would like to stop receiving email notifications:

    1. Access the Candidate Profile.
    2. Login, using your user name and personal password.
    3. Uncheck the box in front of "Accept invitations by email on career opportunities matching this profile".

    HIRING PROCESS

    I recently submitted my information for a position. What happens next?

    When you apply online for a specific job, completing the entire application, you will receive an acknowledgement through email, and your information immediately becomes available to the recruiter and hiring manager responsible for the opening.

    Our recruiters and hiring managers review applications.

    Qualified candidates to be interviewed are contacted directly by the hiring manager or recruiter.

    In the event that a more-qualified candidate is selected for the position, you will receive an email message, letting you know about the status of your application.

    I'm interested in working for your company. May I speak with or email the appropriate hiring manager or Human Resources department?
    Unfortunately, we cannot respond to each candidate individually. We strongly encourage you to take advantage of the benefits of applying online for positions that interest you. By applying online, you will receive an email communication if there is a change in the status of your application or in the status of the position.

    Can you tell me whether a job has been filled?
    Positions that appear on the job list are open and active. If you no longer see a particular position, it has been filled or is no longer available.

    ONLINE APPLICATION NAVIGATION

    When creating my New User Login, I entered a user name and got the message "A valid record already exists under this user name". What does this mean?
    You may have logged in before. Log in this time as a returning user by typing your user name under "Create/Update Candidate Profile" and click "Forgot your password?".  If you created a security question when you initially created your account, you will be asked to provide a response to this question and then to create a new password. If you did not create a security question, a temporary passcode will be emailed to you, allowing you to reset your password. This e-mail will be sent within one hour of your request.

    If you are signing in for the first time and you receive this message, it is most likely because another job seeker has registered with this user name. Because user names can only be used once in the system, you will need to choose a different user name. Choose a user name that is unique and will be unlikely to have been used by another job seeker.

    How can I proceed to the next question when the system will not allow me to move forward?
    You must complete all the required questions (marked with a red asterisk) before you may move forward in the application. In addition, if you are entering information for Work Experience or Education, you must click the "Confirm" button for each individual entry before moving forward to the next page by clicking "Save & Continue."

    What are required fields?
    Required fields request data that is needed to complete your application and are marked with a red asterisk (*). If you do not enter information into a required field, the system will alert you with a message.

    How do I save an application page?
    Information entered in the pages of an online application or Candidate Profile is saved when you move to the next page in the application or profile flow by clicking Save/Continue.

    I had some problems with my computer and couldn't finish my application. How do I get back to it?

    1. Find the job for which you were applying in the job listing.
    2. Click the job, then log in as a returning user by entering your user name and personal password.